Hall's Group
  • 25-Nov-2022 to Until Filled (NZST)
  • Auckland, AUK, NZL
  • Permanent Full Time

  • Opportunity to work for a leader in refrigerated transport
  • Career opportunities & Amazing Employee Benefits Programme!
  • Working with a great team

Customer Support Representative

Due to an internal promotion we are looking for a Customer Support Representative to play a key part of our Takanini based team providing our customers with professional responses to customer queries and product and service information.

In this role you will be dealing directly with customers either by telephone, electronically or face to face, regularly monitoring and checking emails for requests for PODs or ETA's and logging all queries received into our CRM requiring a high level of communication, time management and customer care.

What you will bring:

  • You will be a clear communicator and enjoy working as part of a team dedicated to providing great customer service
  • You will have a previous experience of working with MS Office including Excel
  • You will have great time management and the ability manage your own work to deadlines meeting our quality standards
  • Lots of energy, drive and enthusiasm to work in our busy environment

This is a busy environment and your composure to comply with our process will be the key to your success. To achieve in this role you will, ideally, come from the transport/logistics industry, however we will offer training to the right candidate; someone with a positive attitude, who is adaptable and well-organised with strong time-management skills.

What Hall's can offer you!

  • Future training, upskilling and opportunities within our large distribution and transport network
  • A busy, dynamic work place
  • The opportunity to work with a talented supportive team
  • Access to PERKS app - offering discounts in 40+ stores
  • A safety focused environment

About Hall's Group:

Hall's is a leader in refrigerated transport and logistics, well-established across New Zealand, with a high profile and a focus on providing top customer service. Our committed drivers and teams represent typical New Zealand values and work hard to 'deliver the goods'.

If you think this sounds like the place for you, we'd love to hear from you! Hall's Group the home of cool jobs. www.halls.co.nz

Hall's Group
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